Meta: Marketing Messages API for WhatsApp — Low disruptions

Incident Report for 8x8 CPaaS

Resolved

We have recovered from an earlier outage impacting Marketing Messages API for WhatsApp, and services have now been restored.
We apologize for any inconvenience that this may have caused.

Posted Nov 09, 2026 - 23:48 UTC

Identified

We are currently experiencing low disruptions impacting sending messages on WhatsApp Cloud API and Marketing Messages API for WhatsApp. This issue started at 10:15 AM PST on November 9, 2026. Our engineering teams are investigating the issue. We will provide another update soon if additional information is available.

Posted Nov 09, 2026 - 22:58 UTC

This incident affected: Messaging Apps.