Scheduled maintenance: SMS delivery platform upgrade (Asia-Pacific)

Scheduled for Oct 25, 22:00 - 23:00 UTC

Scheduled

Dear Customer,

We are upgrading part of our SMS delivery platform in the Asia-Pacific region to improve the security and reliability of message delivery to mobile networks.

When
- Stage 1: October 22, 2026 (07:00 SGT) - Done
- Stage 2: October 26, 2026 (06:00 SGT)
What to expect
- Stage 1: no impact expected.
- Stage 2: messages to some destinations may be delayed for a few minutes, and delivery receipts may arrive late.
- Our SMS API and SMPP connections stay available throughout. No action is needed from you.

Updates will be posted on our status page.

If you have any questions, please contact our support team at cpaas-support@8x8.com.

Posted Oct 22, 2026 - 02:35 UTC

This scheduled maintenance affects: SMS (SMPP).